How to Buy from CarHappy

Buying a quality Japanese used car is simple and safe. Here's exactly what happens from your first message to driving your new car.

500+ successful deliveries
6–8 weeks door to door
WhatsApp support 24/7
STEP 01

Find Your Car

Use our AI search — just describe what you need in plain English. Our system matches you with the best vehicles from Japan.

💡 Try: "I need a 7-seater SUV for Kenya under $8000" or "Toyota Prado 2018 white"

STEP 02

Get Full Inspection Report

We send you detailed photos, Japan auction grade, mileage verification, and our team's personal inspection notes. No surprises.

💡 Every car has a Japan Auction Sheet — we translate it for you

STEP 03

Pay Securely

Pay by bank transfer (TT) or mobile money (M-Pesa, Airtel). We issue a formal invoice and receipt. Your car is reserved immediately after payment.

💡 We accept USD, KES, TZS, UGX, ZMW, NGN — no hidden fees

STEP 04

We Ship from Japan

Your car is loaded at Osaka or Nagoya port. We send you the Bill of Lading and tracking number. Typical sea voyage: 3–4 weeks to Mombasa or Dar es Salaam.

💡 You can track your vessel live at marinetraffic.com

STEP 05

Customs Clearance & Delivery

Our local offices in Kenya, Tanzania, Uganda, Zambia, and Nigeria handle all customs paperwork. We guide you through port charges and duty payment step by step.

💡 We stay with you until you drive away — no extra consulting fees

Your Payment is Protected

We understand paying overseas feels risky. Here's how we protect you:

Formal Invoice Before Payment

We send you a signed invoice with car details, price, and our company stamp before you transfer any money.

Bill of Lading After Shipping

Once your car is loaded, we send the official shipping document (B/L) — legal proof your car is on the vessel.

Live Vessel Tracking

Track your car's ship in real-time at marinetraffic.com using the vessel name we provide.

Local Office Support

Our physical offices in Kenya, Tanzania, Uganda, Zambia, and Nigeria are there if you ever need face-to-face help.

Delivery Timeline

What happens after you pay

1
Day 1

Payment confirmed — car reserved for you

2
Day 3–7

Car prepared, documents ready, loaded at Japan port

3
Day 7–14

Vessel departs Japan — tracking number sent to you

4
Day 28–35

Vessel arrives at Mombasa / Dar es Salaam port

5
Day 35–42

Customs clearance completed with our local team

6
Day 42–49

Car delivered — you drive away!

Still have questions?

WhatsApp us now — we reply within minutes, 7 days a week

+81 80 9368 1119 (Japan) · Available in English, Swahili, Chinese

Common Questions

Everything African buyers ask before their first purchase